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UPI Incentive Cuts Raise Concerns in Fintech Sector

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Key Highlights

  • Government Incentive Reduction
    • Allocation for promoting low-value BHIM-UPI transactions cut to ₹1,500 crore for FY25.
    • Down from ₹3,268 crore allocated in FY24.
  • Current Incentive Structure
    • 0.15% incentive on transactions up to ₹2,000 for small merchants only.
    • No incentives for large merchants or transactions exceeding ₹2,000.
  • Industry Concerns
    • Fintech players are unclear if the incentive structure applies uniformly to both offline and online merchants.
    • High-ticket UPI peer-to-merchant (P2M) transactions — above ₹2,000 — are growing nearly twice as fast as peer-to-peer (P2P) transactions.
  • Industry Response
    • The Payments Council of India (PCI) calls the ₹1,500 crore incentive allocation inadequate.
    • PCI warns that a lack of sustainable revenue models could force fintech firms to:
      • Scale back operations.
      • Slow down innovation.
      • Reassess market presence.
  • Alternative Proposals from Industry
    • Introduction of a controlled Merchant Discount Rate (MDR) for large merchants with a turnover of over ₹40 lakh.
    • Expansion of the incentive outlay in the next financial year to support growth and financial viability.
  • RBI Data Insights
    • UPI’s contribution to India’s digital payments ecosystem has surged from 34% in 2019 to 83% in 2024, highlighting its dominance.

The fintech industry is at a crossroads following the reduction of government incentives for low-value UPI transactions. Without a viable revenue model or support through expanded incentives or MDR for large merchants, fintech service providers risk financial instability and innovation slowdown. As UPI continues to play a pivotal role in India’s digital economy, it is crucial for policymakers to recalibrate support measures that sustain growth and encourage wider adoption across both small and large merchants.

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