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MSME Industry Seeks E-commerce Export Reforms from RBI

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Key Challenges in Current Regulations

  • Manual Reconciliation Issues
    • Matching shipping bills with inward remittances (IRMs) manually is impractical for high-volume e-commerce exports.
    • Current system leads to delays, excessive documentation, and operational inefficiencies.
  • High Compliance Costs
    • Shipping bill regularization fees range from ₹200 to ₹2,500 per shipment, disrupting cash flow.
    • Small exporters face excessive banking fees, unpredictable logistics costs, and high warehousing expenses.
  • Documentation Burden
    • Exporters must submit cover letters, Foreign Inward Remittance Certificates (FIRCs), payment gateway statements, and CA certificates.
    • Delays in shipping bill closure worsen cash flow constraints.
  • Logistics Challenges
    • High shipping costs make small-value shipments ($25 or 2 kg) unviable.
    • Fluctuating shipping rates and expensive warehousing solutions further reduce profit margins.

Industry Proposals to the RBI

  • Automation of Reconciliation via AI
    • Request for an AI-powered system within the Export Data Processing and Monitoring System (EDPMS) to auto-match IRMs with shipping bills.
    • The system should account for marketplace fees, refunds, and variations in remittance amounts.
    • Enable bulk transaction uploads to eliminate manual processing of each bill.
  • Reduction in Compliance Costs
    • Standardized fees for shipping bill regularization (e.g., ₹5,000 annual reconciliation fee for exporters under ₹5 crore turnover).
    • Limit per-bill charges to ₹100 for transactions over $1,000.
    • Remove CA certificate requirement for MSMEs with turnover ≤ ₹5 crore, replacing it with self-declaration forms.
  • Simplification of Reporting for Small Shipments
    • Exempt small shipments (under $1,000) from EDPMS reporting.
    • Allow annual declaration of these transactions via a simplified system.
  • Establishment of a Digital Dispute Resolution Portal
    • To address unfair penalties, processing delays, and disputes within seven days.

Industry’s Urgent Call for Action

  • Government’s $200 billion e-commerce export target by 2030 requires regulatory streamlining to sustain and expand MSME participation.
  • High regulatory costs & procedural bottlenecks discourage small exporters, impacting India’s global e-commerce trade potential.
  • MSME bodies urge RBI to take swift action to ease compliance and reduce financial burdens.

Way Forward

  • AI-driven automation, fee standardization, and reduced documentation are essential to enhance efficiency in e-commerce exports.
  • Addressing logistics, compliance, and reconciliation challenges will help small exporters scale operations and improve cash flow.
  • RBI’s policy interventions can unleash the full potential of MSME-driven e-commerce exports and accelerate India’s export growth.

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