Key Highlights
- RBI Deputy Governor J Swaminathan emphasized the need for fair lending practices and ethical recovery mechanisms.
- NBFCs must establish strong grievance redressal systems to protect borrowers from unfair lending practices.
- Risk-taking should remain within the financial capacity of the entity and not exceed its risk absorption capability.
Regulatory Concerns
- High-interest rates charged by some NBFCs have drawn scrutiny.
- Recent lending curbs were imposed on Navi Finserv, Arohan Financial Services, and DMI Finance due to allegations of usurious interest rates.
- These restrictions were lifted after corrective measures were taken by the firms.
Implications for NBFCs
- Increased Regulatory Oversight
- RBI is actively monitoring lending practices to curb exploitative interest rates.
- NBFCs need to strengthen compliance frameworks to avoid regulatory actions.
- Focus on Customer Protection
- Implementation of robust grievance redressal systems will be crucial.
- Ensuring transparent loan terms and ethical recovery practices will enhance customer trust.
- Sustainable Risk Management
- NBFCs must ensure their lending strategies align with their financial stability.
- Over-leveraging and aggressive lending could attract regulatory penalties.
With RBI tightening its grip on NBFC lending norms, firms must strike a balance between profitability and consumer protection. Strengthening governance, adopting fair lending practices, and enhancing transparency will be critical in maintaining regulatory compliance and long-term sustainability.





