RBI’s Application Tracking System (ATS)

What is ATS?

• The Application Tracking System (ATS) is an online platform hosted on the RBI website for members of the public to submit applications to any department of the Reserve Bank of India and track their status until disposal.

Purpose:

• To enhance transparency and accountability in handling public applications.
• To enable applicants to monitor their requests in real time, including applications submitted physically or via post/courier.

Key Features:

• Accessibility: Available on the RBI website: http://www.rbi.org.in
• Registration: First-time users register with a valid email ID; system generates a password.
• Unique Application Number: Each submission generates a unique application number, which is communicated to the applicant.
• Real-Time Updates: Applicants receive emails for submission, disposal, or transfer of the application.
• Transfer of Applications:
  • Applications can be transferred to other departments/offices.
  • Applicants are notified of transfer details, and the complete history is available under “My Application.”
• Attachment Support: Documents can be uploaded with each application (max size 1 MB each).
• Tracking Physical Submissions: Applications submitted at RBI counters or via post/courier can also be tracked if a valid email ID is provided.