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India Needs a Balanced Framework for Gig Workers

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Context:

India’s gig and platform economy is projected to become a significant employment generator. A recent VV Giri National Labour Institute (VVGNLI) study estimates that the sector may employ 61 million workers by 2047, comprising 15% of the non-agricultural workforce.

What is a Gig Worker?

A gig worker is an individual who undertakes short-term, flexible jobs, often facilitated by digital platforms, without a traditional employer-employee relationship. These workers are typically independent contractors, providing services for various clients on a project-by-project or task-by-task basis. Examples include ride-sharing drivers, food delivery workers, freelance writers, and graphic designers. 

Key Challenges

  • Gig workers lack formal employment status, falling between contract and permanent workers.
  • Excluded from key welfare benefits:
    • No access to health insurance, paid leave, or provident fund.
  • Often worse off than informal workers under the Unorganised Workers Social Security Act.
  • Surveys since 2020 show:
    • 1 in 7 gig workers earn below minimum wage.
    • Precarious working conditions are common.

e-Shram Portal

  • Launched by: Ministry of Labour & Employment, Government of India
  • Launch Date: August 26, 2021
  • Objective: To build a National Database of Unorganised Workers (NDUW) to ensure delivery of social security schemes
  • Target Group: 38 crore unorganised workers including migrant labourers, gig workers, street vendors, construction workers

Key Features of the e-Shram Portal

  • Universal Account Number (UAN): Unique 12-digit number for each worker
  • e-Shram Card: Identity + Portability + Access to multiple government schemes
  • Aadhaar-linked Registration: Single sign-up for access to central benefits
  • Data Captured: Name, occupation, skill set, income, education, etc.
  • Scheme Linkage: Integrated with major central schemes like:
    • PM-SYM (Pension Yojana)
    • PM-JAY (Ayushman Bharat)
    • Future linking planned with ESI, EPFO

Objectives

  • Provide universal social protection for informal workers
  • Enable Direct Benefit Transfer (DBT) across schemes
  • Create a live database to guide national policy and crisis relief

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