Context:
The Employees’ Provident Fund Organisation (EPFO) has integrated its services with the government-backed UMANG (Unified Mobile Application for New-age Governance) app. This eliminates the need for subscribers to visit EPFO offices or use multiple portals for managing their provident fund accounts.
Objectives
- To integrate government services from various departments and states into one mobile platform.
- To promote ease of living by reducing the need for citizens to visit government offices physically.
- To encourage Digital India by making governance services available through smartphones.
Key Features
- Single Platform – Provides access to 1,000+ services from 200+ departments across the Centre, States, and Union Territories.
- Multi-Channel Access – Available on Android, iOS, web, and IVR (Interactive Voice Response).
- Multilingual Support – Supports 13 Indian languages apart from English.
- Integration with Aadhaar, DigiLocker, and PayGov India for secure transactions and authentication.
- Unified Login – Citizens can access multiple services with one-time registration.
- 24×7 Availability – Services are available anytime, anywhere.
Services Available on UMANG
- Central & State Government Services: EPFO, PAN, Passport, Income Tax, GST.
- Utility Payments: Gas booking, electricity bill, water bill.
- Education & Employment: CBSE results, National Scholarships, e-Pathshala, e-Books.
- Health & Welfare: Ayushman Bharat, e-Hospital.
- Transport: DigiLocker for vehicle RC & driving license, FASTag recharge.
