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IRDAI Imposes ₹1 Crore Penalty on Acko General Insurance for Statutory Violations

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RBI Grade BNABARD ESISEBI
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The Insurance Regulatory and Development Authority of India (IRDAI) has imposed a monetary penalty of ₹1 crore on Acko General Insurance for multiple regulatory violations during FY 2019-20 and 2020-21.

Nature of Violations

  • Violation of Section 40(1) of the Insurance Act, 1938:
    • Prohibits insurers from making payments to anyone for procuring insurance business, except licensed insurance agents or intermediaries.
  • Non-compliance with Outsourcing Guidelines:
    • Acko was found to have improperly outsourced core activities to a third-party company without adhering to regulatory norms.
  • Breach of Regulations on Commission and Rewards:
    • Involves unauthorised payment of commission/remuneration/rewards to entities not licensed as agents or intermediaries.

Implications

  • The penalty reflects IRDAI’s stringent stance on regulatory compliance within the insurance sector.
  • Serves as a reminder to insurers to ensure all payments, outsourcing, and reward mechanisms are in line with statutory and regulatory provisions.

Background on Acko

  • Acko General Insurance is a prominent digital-first insurer known for its tech-driven insurance solutions.
  • This is among the first significant penalties levied on a new-age digital insurer by IRDAI, highlighting increasing regulatory scrutiny.
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