Context:
DBS Bank India became the first wholly owned subsidiary of a foreign bank in India to be authorized by the Reserve Bank of India (RBI) as an agency bank.
Purpose: Collect Goods and Services Tax (GST) payments on behalf of the Central Board of Indirect Taxes and Customs (CBIC) under the Ministry of Finance (MoF).
Key Features of Authorization
- Payment Channels:
- DBS IDEAL (enterprise digital banking platform)
- NEFT (National Electronic Funds Transfer)
- RTGS (Real Time Gross Settlement)
- OTC payments at bank branches
- DBS IDEAL Platform Capabilities:
- Real-time transaction updates
- Instant payment acknowledgements
- Downloadable payment advice for recordkeeping
- Dedicated client support for GST compliance queries
What is an Agency Bank?
- An Agency Bank is a commercial bank that is authorized by the Reserve Bank of India (RBI) to carry out certain banking functions on behalf of the Central and State Governments.
- These functions include collection and disbursement of government funds, tax collections, pension payments, and issuance of savings instruments.
Key Functions of Agency Banks
- Revenue Collection
- Collects direct taxes (Income Tax, Corporate Tax).
- Collects indirect taxes (GST, Customs Duty, Excise Duty).
- Payments
- Makes pension payments to retired government employees.
- Disburses subsidies, scholarships, and government payments.
- Government Transactions
- Handles government receipts and payments through RBI’s accounts.
- Issues and redeems government securities, savings bonds, etc.
Why Agency Banks Exist?
- RBI cannot directly handle millions of government-related financial transactions.
- So, it appoints selected scheduled commercial banks as its agents = Agency Banks.
- This improves reach (through bank branches) and efficiency in government-related payments/collections.





