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SEBI Proposes Changes to Technical Glitch Framework for Stockbrokers

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RBI Grade BNABARD ESISEBI
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Source: ET

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Context:

Currently, any malfunction in a stockbroker’s electronic trading system is classified as a “technical glitch.” This framework applies to all brokers, regardless of size or client base.

Key Proposed Changes

  1. Redefinition of Technical Glitch
    • Excludes malfunctions after trading hours and issues beyond the control of stockbrokers.
  2. Applicability Threshold
    • Applies only to brokers:
      • Providing internet-based trading platforms
      • Having more than 10,000 clients as of March 31 of the previous financial year
    • Result: 457 small stockbrokers will now be excluded, reducing compliance burden.
  3. Financial Disincentive Adjustments
    • Brokers will not face penalties for glitches that do not materially affect client services
    • Example: Minor operational issues with negligible impact
  4. Disclosure and Transparency
    • Stock exchanges should rationalise financial disincentives
    • Instances of technical glitches should be disclosed on their websites
  5. Capacity Planning Requirements
    • Stockbrokers must ensure adequate infrastructure to handle increased investor load
    • Requires monitoring of peak load across trading applications, servers, and networks
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