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RBI’s Digital Payment Authentication Overhaul to Enhance Security and User Convenience

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RBI Grade BNABARD ESISEBI
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Source: TOI

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Context:

India’s digital payments ecosystem has grown rapidly, but concerns over fraud and cyber risks remain. The Reserve Bank of India (RBI) has issued new digital payment directions, effective April 2026, introducing a risk-based authentication (RBA) framework for banks. The framework aims to strengthen security, reduce consumer friction, and align India’s payment system with international best practices.

Key Highlights:

  • Shift from OTP-centric system:
    • Maintains mandatory two-factor authentication (2FA).
    • Moves away from a static one-time password (OTP) approach to dynamic, risk-based checks.
  • Risk-Based Authentication Features:
    • Uses signals such as device compromise, transaction behaviour, location, and history to detect anomalies.
    • Allows transaction-specific measures, reducing false rejections and enhancing fraud detection.
    • Additional verification applied only when transactions appear suspicious (e.g., new device, odd timing, overseas).
    • Routine transactions like bill payments and small purchases remain seamless.
  • Alternative Authentication Methods:
    • Banks can offer biometrics, device-binding, or other methods as one of the two authentication factors.
    • Supports a layered, zero-trust approach, improving security without creating friction.
  • Implementation Challenges:
    • Banks may need to upgrade systems to incorporate AI-driven fraud detection and behavioural analytics.
    • Potential rural-urban divide due to limited smartphone access in rural areas; OTPs remain important.
    • Legal and regulatory considerations must be addressed alongside technical upgrades.

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